50 Calendar and Productivity Hacks for Entrepreneurs

By | Scheduling, Time Management | No Comments

Don’t watch your time melt away. Many different factors can make or break you as an entrepreneur, but nothing is as important as being able to keep your time in check. If you feel that this is an area that needs improvement in your life, then you need to give the following 50 calendar, and productivity hacks a spin.

1. It’s all about prioritization.

Prioritization is the secret to both time and calendar management, as well as productivity. After all, if you don’t focus on your priorities, then you’ll end up spending the majority of your time on meaningless activities. Also, it provides structure to your days and keeps you organized.

As a general rule, your priorities are essential tasks that help you reach a goal. If you need help determining what these are, consider employing proven techniques like the 80/20 Rule, Eisenhower Matrix, or rocks, pebbles, and sand.

2. Conduct a time audit.

You can work a million different calendar and productivity hacks and still expect to fail if you don’t know how you’re truly spending your time. Keep a time log or use tools like RescueTime or Toggl to see how long it takes you to complete tasks or empty your inbox.

It’s only after this that you can adequately manage your calendar. As an example, if you realize that email and social media eats up two hours of your day, then you can take steps to rectify this problem, such as batching these tasks together, so you’re not checking them throughout the day.

More importantly, this will prevent you from over-or-underestimating how much time to set aside for specific. Before I did this, I would only leave myself an hour to write a blog post. In reality, I needed two. Because I underestimated this time, it threw a monkey wrench into the rest of my day.

3. Paper, electronic, or both?

Despite the amount of fabulous electronic calendars on the market, you may prefer to use a paper one. There’s nothing wrong with that. You shouldn’t be forced to use calendar software if it’s a hassle for you. Instead, use the type of calendar that you’re most comfortable with and learn how to get the most out of it.

Personally, I prefer combining both paper and electronic. I keep a paper calendar on my desk so that it’s visible at all times. But, I use a calendar app to add and manage my schedule — I can also easily access and share it with others.

4. Plan your schedule around energy levels.

Determine when you’re most focused and alert. Then go ahead and schedule more important responsibilities around those times. Save less essential items for productivity lulls. So, if you are most productive between 10 A.M. and noon, then that’s when you should put your most crucial tasks in your calendar.

5. Optimize notifications.

I personally feel that one of the best features regarding electronic calendars is the ability to receive notifications, such as deadlines or meetings. But, to get the most out of these, you need to go beyond the default settings.

For example, you wouldn’t want to receive a reminder at 2 P.M. when that’s the start time. Instead, a 24-hour notice, along with a 30-minute, would give you more than enough time to prepare for the event. What’s more, you can add notes and even a map so that everything you need is right there in your calendar.

6. Use color-coding for various schedules.

Color-coding is a simple and effective way to quickly view and manage all of these responsibilities you put in your calendar. I’m a fan of the chakra system. The chakra system is where each color aligns with a different energy point. So, since red represents security and safety, you would use it for any work-related task.

7. Schedule the time you actually need.

Scheduling the time your need isn’t about tracking your time. It’s about taking into consideration things like travel time. In other words, if you’re meeting with a client or investor for lunch at noon, and it takes you half an hour to get there, you’ll mark travel time as an event so that you don’t schedule anything else in that block.

8. Implement the Arrow Method.

The Arrow Method was developed by Nicholas Sonnenberg, Co-founder of Leverage, with the goal “to make your weekly calendar look like an arrowhead.” The arrowhead means that you essentially front-load your week with a lot of items on the calendar and then taper “out to a fine point at the end,” he explains on Inc.com.

For example, you could schedule all of your weekly meetings on Monday or Tuesday. Scheduling your Calendar this way leaves some leeway. When Friday rolls around, you don’t have as much in your calendar.

9. Pencil in time to do nothing.

Nothing may sound like a pipe dream — and it is. But, this is a practice that Jeff Weiner, CEO of LinkedIn, has done for years. The reason? Blocking out 30- to 90-minutes in his calendar allows him to “process what was going on” around him and “just think.”

“At first, these buffers felt like indulgences. I could have been using the time to catch up on meetings I had pushed out or said “no” to,” Weiner wrote in a LinkedIn post. “But over time, I realized not only were these breaks important, but they were also absolutely necessary for me to do my job.”

“Use that buffer time to think big, catch up on the latest industry news, get out from under that pile of unread emails, or just take a walk,” Weiner added. “The buffer is the best investment you can make in yourself and the single most important productivity tool I use.”

10. Plan “themed” days.

How do entrepreneurs like Jack Dorsey manage their jam-packed calendars? They organize their schedules by creating different theme days.

“All my days are themed,” Dorsey told Fast Company. “Monday is management. At Square, we have a directional meeting; at Twitter, we have our opcomm [operating committee] meeting. Tuesday is the product, engineering, and design. Wednesday is marketing, growth, and communications. Thursday is partnership and developers. Friday is a company and culture. It works in 24-hour blocks.”

“On days beginning with T, I start at Twitter in the morning, then go to Square in the afternoon. Sundays are for strategy, and I do a lot of job interviews. Saturday is a day off.”

11. Harness the power of technology.

Thanks to technology, how we use our calendars have become much more efficient. Pretty much every schedule allows you to add and manage calendar entries using your voice. It’s so much more convenient than continually typing this information out.

Additionally, intelligent calendars like Calendar are using artificial intelligence. As a result, it can analyze previous data to make smart suggestions on how to schedule your days. There are also powerful tools that allow you to automate mundane and repetitive tasks.

12. Design a zero-based calendar.

A zero-based calendar is where you schedule everything into your calendar. Scheduling everything sounds excessive. If you account for every second of the day — there aren’t any blank spaces in your calendar. Even if you plan that time to do nothing but think, this prevents other, pointless activities from creeping into that timeframe.

13. Convert to-do-lists into a to-do-schedule.

“A list is designed to be added to, so it can make it hard to feel satisfied if you’re adding as much as your checking off,” Pete Sveen writes on Think Entrepreneurship. “To remedy this, try turning your to-do list into a to-do schedule.”

One way to do this is by writing your to-do’s next to your scheduled appointments. “If I assign an actual time to a task, I am far more likely to actually get that task done,” adds Sveen. Even better, this can encourage you to be “more realistic about how much I can get done in a given time.”

14. Maker’s schedule, manager’s schedule.

The legendary Paul Graham shared this piece of wisdom all the back in 2009. But, it’s still just as valid today.

The gist is this, entrepreneurs should construct two different schedules, or plans, for each day of the week. The first would be a maker’s schedule. The marker is where you would spend either a half or full day on activities like building a product or solving a problem.

The second is the manager’s schedule. This schedule would include time blocks for meetings, marketing, and sales.

“When you use your time that way, it’s merely a practical problem to meet with someone,” wrote Graham. “Find an open slot in your schedule, book them, and you’re done.”

15. Define dedicated hours for the critical things in your life.

This all about setting boundaries. Determine when it’s time to work and to play. Establish “business hours,” as well as when you’re not available. It’s the only way that you’ll achieve a healthy balance between your startup and life outside of your business.

16. Find your ideal view.

If you’re using a calendar app, you have the option to chose between daily, weekly, or monthly views. You can even customize these views by different periods or schedules, such as two-week views or work schedule.

Select the view that you prefer. Personally, I’m a “less is more” type of guy. So, I’ve set my view so that it only lists what’s in my calendar today. If I go beyond that, I tend to get distracted by what I need to get done in the future.

17. Create and share a master calendar.

A master calendar is your go-to since it contains your most important responsibilities at work and in life. That may sound like a cluttered mess. But, you don’t need to fill the calendar with minute entries like brushing your teeth. It should just include the biggies.

The benefit of this is that it prevents any scheduling conflicts since you can consult the calendar before committing to a time request. After creating your master calendar, share it with people like your family and assistant so that they can keep up with your busy schedule.

18. You can have then one calendar.

At the same time, you can still have several different calendars that capture the various aspects of your life. For example, a family calendar doesn’t need to be shared with your team. But, it can help keep your home life organized. You may also want to subscribe to different calendars like a holidays calendar. Working with a remote team overseas, this lets me know when they won’t be available.

You could also have an optional calendar. An optional calendar is where you add events you’re interested in if you have availability. For instance, there’s a networking event this Wednesday night. You didn’t plan on attending because you had a conference call with a client. But, they had to reschedule so now you can attend.

Having this optional calendar ensures that you always have a back-up plan. It may not sound significant. But, it provides a way so that you’re spending your time productively.

19. Get a head start on your year.

“If it doesn’t exist on my calendar, it’s not real,” Shark Tank’s Robert Herjavec told Entrepreneur in 2016. That’s sound advice. But, how can you stay on top of your calendar, both personally and professionally, when you’re continually inputting new events and tasks?

“Plan as much as you can a year in advance and stick to it,” he said. For instance, he never missed any of his children’s school events. Not missing the critical events was possible because he met with his assistant and kid’s school counselor every September to go through and coordinate calendars.

20. Review your calendar for this week and next.

“Every Friday, review your calendar and ask yourself how you spent your time during the previous seven days,” suggests Bryan Collins in a piece for Forbes. “Then, look at the coming week and consider how you want to spend your time.”

“Make appointments if you need to and cancel irrelevant meetings if you can,” Bryan continues. “Consider how close the reality of the previous week’s calendar matches up with what you want next week’s calendar to look like.”

“You might lack full control over your working week, but you can probably find weeds you can pull or activities requiring two mornings of focused work instead of one.”

21. Seinfeld’s “don’t break the chain.”

Jerry Seinfeld’s productivity hack to motivate him to write daily has been embraced for years. It was also highlighted in Cal Newport’s Deep Work and the Netflix movie Jerry Before Seinfeld.

It works like this. Get a calendar and place an X on it if he’s accomplished his goal of writing for the day. “After a few days, you’ll have a chain. Just keep at it, and the chain will grow longer every day,” he told software developer Brad Issac. “You’ll like seeing that chain, especially when you get a few weeks under your belt. Your only job next is to not break the chain.”

22. Plan for interruptions.

No matter how much you plan, interruptions are inevitable. One way around this is to leave some time blocks blank in your schedule so that you can shuffle things around if need be. Another option is to track these distractions so that you can identify when they’re most likely to occur.

23. Pump up the jams.

Music and white noise can help you focus — particularly if there’s distracting background noise when working. The catch is to listen to the right tunes. Ideally, this would be music without lyrics, such as classical music.

If you feel like you’re showcasing your vocal talents — singing while taking a shower is a great way to do this. Singing can boost your immune system, lower cortisol levels, and release endorphins.

24. The “2-minute rule.”

Populated by David Allen, the man behind Getting Things Done, this simply means that if a task takes under two minutes, you should just do it. “Just do it” (just like Nike), prevents you from getting log-jammed with a series of menial tasks. Zipping through a ton of jobs may give you the nudge to get in the zone.

25. Pressure pushing down on me.

You don’t want to stress yourself out too much. It’s not good for your health or productivity to lot yourself with pressure until you crack. Scheduling in self-care is essential for mass-productivity. If you feel like you’re procrastinating, a little pressure can motivate you to buckle down. For example, if you have two hours to complete a task, cut that back to one hour so that you’ll be forced to tackle it right now. It will also help you remain focused.

26. Focus on just-time-learning.

“As an entrepreneur, you have to learn many new things to get a clear understanding of all your business operations and dynamics,” explain the folks over at Week Plan.

“It requires a specific time to get all these critical data, and you have to search for different platforms for it like searching on blogs, watching videos, and more.” To address, try out Just-Time-Learning.

This concept “originated from the manufacturing industry and more specifically by Toyota.” This approach calls for working on a task and only researching when it’s required. The work with no research plan helps “to ensure that you don’t waste your time on unnecessary research. Rather, you’ll focus your efforts only on essential research.”

27. Master the art of delegation and outsourcing.

No surprise here. Learning what and how to delegate and outsource frees up your schedule so that you can spend more time on what really matters.

28. Use site blockers.

When you’re plugged in all day, like so many of us are, you’re bound to get distracted by the endless amount of content online. To counter this, consider installing a website blocker. These are simply tools, such as StayFocused and Freedom, that prevent you from getting distracted by your favorite sites.

29. Ease into your mornings.

How do you wake-up each morning? Many of us hear the alarm and instinctively grab our phones. Next thing you know, you’re wasting mental energy responding to emails. Worse, you may lie in bed for an extended time watching YouTube videos.

For most of us, we’re most productive in the morning. So, instead of getting sucked into your phones, spend time building up your energy for the day by jotting down your goals, exercising, and taking a quick, tepid shower.

30. Closeout tasks.

“Even if a task doesn’t have a deadline (but you need to get it done), tackle it in one or two sessions rather than returning repeatedly,” Andrew Fayad from eLearning Mind told Inc.com. “Jumping tasks and returning to something multiple times requires a repeated mental ramp.”

31. Create and use templates.

Templates are mostly “fill-in-the-blank” documents. You can either create them from scratch or download one online. Whatever you chose, these will save you time since you aren’t always creating calendars, invoices, or email/social media updates.

32. Filter ideas.

“Steve Jobs was known for being somewhat brutal in his approach to management and leadership, intolerant of bad ideas and demanding of his employees — but he got results,” writes Jayson DeMers in a previous Entrepreneur article. “One of his most important productivity hacks was filtering out everything that wasn’t a top-notch idea; on corporate retreats, Jobs was known to collect a list of 100 ideas from his top executives on how Apple could improve in the next year.”

Jobs would immediately cross “out anything he thought was dumb, then kept crossing things out until he had a ‘top 10’ list.” He then whittled these down to three “and used those three as the focus for the company for the next year. Only three percent of ideas were worth spending time on, from his perspective.”

33. Learn keyboard shortcuts.

Whether you’re using Calendar, Google Calendar, Apple, or Outlook, every primary calendar has keyboard shortcuts that allow you to edit and manage your Calendar quickly. Each platform has different shortcuts. You’ll want to learn the shortcuts for your calendar before making the most out of this very productive hack.

34. Stop compromising.

“When we work in teams, especially among co-founding team members, we occasionally compromise to keep things going smoothly,” explains Praveen Chandran on Startup Grind. “We accept tasks without analyzing the ‘why’ and the ‘when?’ Accepting a task or scheduling meetings just because a co-founding team member said so, results in wasted time and effort.”

“Even if a co-founder gives a suggestion, it never hurts to have a discussion on the purpose or the timing of the task in a respectful way,” recommends Chandran. “Such discussions set a nice rhythm with your co-founding team in prioritizing things in the future.”

35. Reserve brainpower.

Ever wonder why entrepreneurs, like Mark Zuckerberg, always wore the same outfits. A part of it was to build their brand. But, it’s also to save time and prevent decision fatigue.

Preparing the night before, like laying out your clothes and packing your lunch, is one way around this. Another tactic is to make decisions on less important matters, like where to order lunch, by going with the first thing that pops in your head.

36. Work from home.

While there are distractions you most overcome when working from home, there are also some perks. The most obvious is that you eliminate the time spent on your daily commute. However, Brittany Hodak from ZinePak tells Business.com that this is “a great opportunity to disengage from the day-to-day tasks at the office and spend time thinking strategically about big-picture opportunities without the regular interruptions that come from working in an office with a larger team. It’s made a huge difference in my productivity.”

37. Upgrade your work environment.

You can try as many hacks as you want. If your workspace isn’t optimized, it’s going to be almost impossible for you to get into a state of flow. Make sure that your space is comfortable and free of clutter. Also, consider factors like the temperature, lighting, and the colors of your walls.

38. Give yourself a break.

You can’t bulldog through all of your calendar entries. Everyone needs frequent breaks throughout the day to clear their heads and unwind. Using the Pomodoro Technique is a popular way to encourage you to take a breather. And, you may also want to think about going on a much-needed vacation if you feel burned out.

39. Come on and get happy.

When you’re in a better mood, you tend to be more productive. One study shows that happy employees are 20 percent more productive than their unhappy colleagues. Ask yourself, “how can you turn that frown upside down?” Surround yourself with more optimistic people — those who watch for opportunities to do something nice for each other. or watch a funny YouTube clip.

40. Stop neglecting your health.

How alert, focused, and energetic do you think you’ll be if you eat like crap, don’t exercise, or hardly get enough sleep? The same is true if you always feel stressed and anxious. Stop putting your mental and physical health on the back burner and start making it a priority today.

41. Turn off electronic notifications.

It’s hard to maintain your attention on something important when it seems like your phone is going to explode. When in deep work, either turn your phone off or silence notification like email, social media, and text message.

42. Batch smartphone notifications.

But, what if there’s an emergency or you’re missing out on something important? Those thoughts are probably running through your head as you try to work. Researchers have found that the solution is batching smartphone notifications three times a day — when you arrive at work, during lunch, and when heading home.

43. Unsubscribe and unfollow.

Go through your social accounts and emails and see which ones no longer serve a purpose. Then, unsubscribe and unfollow them — tools like Unroll.me can do this for you. It’s one of the simplest ways to clean up your feeds and inbox and regain some of your time.

44. Focus on progress, not perfection.

Stop spending time on developing the perfect solution. It doesn’t exist. Besides, the longer you spend on making something different, it will already be obsolete. Do your best and make the appropriate adjustments as you go along.

45. Keep messages short and concise.

Whether if it’s an email, phone call, Slack message, or meeting agenda, don’t waste everyone’s time on lengthy messages. Keep them short and concise so that everyone can move on. You can go into more detail either at another time or through a different medium like a Word document.

46. Stop being passive.

You just sent an email to your partner asking if they can meet for lunch next week. You don’t hear back from them after a couple of days. Even though you don’t want to be a nag, you can’t sit there and wait for them to respond. Reach out again so that you don’t leave this slot open.

Remember, your time is your most valuable resource. You need to protect it so that there aren’t too many white spaces in your calendar.

47. Don’t use complicated project trackers.

Over the years, I’ve tried several different tools that tracked the progress my team was making on a project. Some of these were so complex and detailed that I spent more time inputting data than actually working on my part of the project. Sometimes all you need is a notepad or spreadsheet to keep tabs on what you and your team are working on.

48. Rethink your approach to meetings.

While essential, meetings are one of the biggest time wasters within your organization. Before scheduling a meeting, ask if the session is necessary. You may find that an alternative, like email, collaboration apps, online chats, or Wikis, is more effective.

If a meeting is needed, only invite key stakeholders and keep it as short as possible — 20 to 45 minutes should suffice. Don’t forget to prepare and send an agenda in advance so that invitees can prepare. And, don’t let participants get distracted. Ask them to their phones at their desks and only discuss the topics that are on the agenda.

49. Raise the bar.

Set an example for your team by continuing to seek opportunities for growth and development. Work with coaches and mentors. And, encourage habits like being respectful of other people’s time off — this means not contacting them at all hours of the night. Keeping office hours lets your team know that this is a culture where time management is encouraged.

50. Build your village.

If you’re at least somewhat familiar with Batman, then you know that he prides himself on being a loner. However, there are times when he needs the assistance of Alfred, Robin, Commissioner Gordon, and the Justice League. In other words, Mr. Wayne has a team around him when needed.

For you to get everything done and maintain your sanity, you also need to surround yourself with your allies. Your allies mean everyone from partners and employees who will pick up the slack when needed, as well as those outsides of work that you can depend on, such as cleaners, babysitters, accountants, attorneys, etc. It’s much easier to have these people in your circle, as opposed to frantically finding them when needed.

6 Tips for Working Through the Winter Blues

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How to Kick Yourself Out of a Slump

Winter is a tough time of year. Leaving the house is hard enough; running a business can feel downright impossible.

For some people, the winter blues get so bad that they’re diagnosed with seasonal affective disorder. But even if your energy levels are only a bit lower in the winter, your company could suffer. As the leader, you set the tone for your entire team.

Don’t let that happen. Take these tips to stay productive and keep your spirits up during the long, cold days:

1. Keep it warm and bright.

Studies have shown that cold, dark environments have negative effects on cognition and mood. Work is already demanding, and a chilly or dim office will make it that much more difficult. 

Don’t wait until you’re shivering to throw on those additional layers. Keep the overhead lights on, and get a lamp for your desk if you’re still struggling to make out text or other small details. Grab a cup of hot coffee or hot cocoa to sip on while you work.

2. Prioritize friends and family.

One of the most important lessons entrepreneurs can learn from holiday traditions is to stay in touch with loved ones throughout the year. They can provide motivation, someone to vent to, and a much-needed break from work. Even if you think you can tough it out, you’ll have an easier time if you stay connected.

Schedule at least one social event each week. Invite your siblings over for dinner. Go to happy hour with your former co-workers. Catch up over coffee with a friend from college.

3. Take care of yourself.

As tempting as it is to indulge in comfort foods, it’s crucial to pay attention to your health during winter. Minimize processed foods, and eat plenty of protein and healthy fats. Take a vitamin D supplement, which can ward off depression, if you do not spend much time in the sun. 

Also consider joining a gym, especially if you do not have exercise equipment at home. Exercising outside is tough in the cold and snow, and cardiovascular exercise has massive benefits for mental health. If motivation is an issue, hire a trainer to push you through your workouts. 

4. Take your time.

Although there’s nothing wrong with wanting to achieve your New Year’s resolutions, remember to pace yourself. If you’re feeling stressed, slow down. Take a 15-minute break to go on a walk, meditate, or eat a snack.

What if you can’t seem to shake the stress? Give yourself some more time away. Vacation season is over until summer for most people, meaning you’ll be able to find deals on everything from airfare to hotels. Your wellbeing is worth it. 

5. Look forward.

Setting goals is incredibly motivating, and right after the new year is a perfect time to do so. Think about what you want to achieve in 2020, and share those goals with your team.

Use the SMART goal system:

  • Specific: Don’t say you just want to grow your revenue. By how much? Over what time frame? Through what means?
  • Measurable: Be sure that you have a system for checking progress on your goals. If you can’t put a number to it, then what outcome would indicate that you’ve met your objective?
  • Achievable: Is your goal realistic? You may want to make a million dollars tomorrow, but that probably isn’t going to happen.
  • Relevant: If you’re a startup founder looking to grow your company, don’t worry about whether you can hire fifty people in a month. Focus on hiring a single great employee instead.
  • Time-bounded: Goals are just dreams if they don’t have a timeline attached to them. Remember to be realistic about the amount of time that the associated tasks take.

6. Practice gratefulness.

Do not underestimate the power of gratefulness. Research suggests that gratitude has health benefits ranging from greater life satisfaction to a stronger immune system to reduced anxiety. Keep in mind the only difference in the tested individuals was their mindset.

Be grateful for what you have and the position that you’re in. Meditate on your gifts, and share them with others. Take time each morning to journal on the positive parts of your life. 

Start the new year off with a mindset of self-care and abundance. When you surround yourself with the right people and practice healthy habits, winter doesn’t stand a chance.

6 Tips for Instilling Wellness in Your Company Culture

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Motivation Secrets of Productive People

Wellness is more than a corporate buzzword: It’s the work of keeping employees happy, healthy, and productive.

Many leaders realize that wellness is a worthwhile investment. But what they don’t know is how to do it: The reason many programs don’t move the needle on health metrics is that companies preach wellness without building it into their culture.

To make wellness a cornerstone of your company culture:

 1. Promote breaks.

A company that does not understand the value of breaks is sure to struggle. Workers can only handle so much stress before it starts to sabotage their productivity. Letting them take 15-minute breaks periodically will help them sharpen the saw of their productivity.

Don’t dictate what workers do on their breaks. There are plenty of ways to use a spare 15 minutes well. Some people enjoy walking around. Others would rather sit, read, or do a crossword puzzle.

2. Create a calm environment.

Clutter isn’t just unsightly. According to Psychology Today, cluttered environments reduce wellbeing, cloud thinking, and impede mental health. Chaotic spaces tend to be more stressful and less productive places to work.

Think beyond the physical environment. Poor time management creates mental clutter. The result is procrastination, overextension, unpunctuality, and over time, burnout.

3. Offer healthy foods and snacks.

Food is fuel. Stocking healthy foods for the team ensures that they don’t have to reach for a candy bar or drive to a local fast-food restaurant when they get hungry.

Place bowls around the workplace with snacks like bananas, apples, and protein bars. Fill the fridge with hydrating drinks like sparkling water and Gatorade. Be sure to ask team members about allergies before introducing new foods.

4. Set up group activities.

Learn what you team members like to do outside of work, and create hobby groups for them. Go on walks together, try group yoga, or simply set up a recreational basketball league. Socializing is good for mental and physical health, and it reminds workers that they are part of a team.

If workers aren’t interested in physical activities, set up discussion groups. Current events clubs, company improvement task forces, and foreign language groups give team members a voice.

5. Invest in perks.

Gym memberships and massage therapist visits cannot create culture alone, but they do get the message across that the company cares about the health of its team members. You can even include concierge services for when workers need groceries or office supplies.

If you aren’t sure where to start, look at the tech giants. Take Google: The Alphabet subsidiary offers its employees a host of unique perks, such as decompression capsules, a full on-site medical staff, and even free cooking classes.

You may not be able to afford all of the benefits that Google offers, but you can use them for inspiration. Create a list of perks that might fit in the budget, and ask team members for feedback on which ones are most important to them.

6. Ask for feedback over and over.

In order to be happy, positive, and productive at work, employees need to feel like they have a say. Sit down with team members monthly to get their thoughts on the company’s culture and how it’s affecting their personal habits.

Reward workers for suggestions on how to improve workplace conditions. Don’t penalize people who see flaws: Providing honest feedback is not the same as complaining. If employees’ suggestions conflict, get the group together to talk about how best to proceed.

Focus particularly on areas where multiple employees may need help. If two or more members of the team want to quit smoking, set up a cessation program that includes private counseling. If weight management is an issue across the team, perhaps activity trackers might make a good quarterly gift.

Workplace wellness programs are well and good, but a culture of wellness is what actually makes a difference. Leave no stone unturned: Physical, mental, and social health all matter in the context of overall wellbeing. Give employees the tools they need to improve in all of those areas, and you’ll be surprised at just how much stronger your company’s culture becomes.

5 New Year’s Resolutions to Take Your Business to New Heights in 2020

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Regain Your Time by Learning the Art of Saying No

New Year’s resolutions are good for more than personal growth. If you want to grow your business in 2020, now is the time to set goals for the new year. Simply putting your goals on paper makes you 42% more likely to achieve them.

Growth comes in many flavors. Whether you want to give your culture, marketing, sales, or something else entirely a facelift in 2020, consider making one or more of these New Year’s resolutions for your business:

Resolution No. 1: Extend the holiday cheer.

The holiday season makes people happy. Unfortunately, the boost to workers’ mood and motivation doesn’t always last. If leaders don’t make an effort to maintain that environment, team members quickly reacclimate. Soon, stress seeps back in.

Leaders need to promote workplace harmony to keep tensions low and spirits high. Set out a box so colleagues can make cultural suggestions without worry. Review them at an all-staff meeting, and decide together which to implement. Give gifts and encourage gratefulness year ‘round, not just around the holidays.

Resolution No. 2: Be more transparent.

If there’s one resolution every company should make, this is it. Transparency plays an underappreciated role in productivity. Workers who feel included and understand company goals are more willing and able to achieve those goals. 

Make revenue and expenses an open conversation. Map out the business strategy for everyone to see. Encourage top-down, bottom-up, and peer-to-peer feedback. Use tools like Slack and processes like weekly updates to keep people in the loop.

Resolution No. 3: Manage time methodically. 

Another great way to boost productivity is to improve your time management skills. It’s easy to get caught up in daily distractions and busy work. Ask yourself each day, week, month, and quarter: What needs to get done, and where will it fit?

Start by implementing a zero-based calendar. Fill every 15-minute block with something, even if it’s merely meditating or responding to emails. Encourage your team members to do the same, and be sure to share calendars so everyone can see what others are working on.

Resolution No. 4: Set Sales Goals.

A business is nothing without sales. If you don’t have specific targets set for 2020, take a moment to do so. Think in percentages: You might want to increase revenue by 10% compared to last year, for instance.

To get there, you need a plan. Ask salespeople about kinks in your pipeline. Interview current customers about high and low points in their sales experience. If you haven’t already, invest in sales tools to automate outreach.

Resolution No. 5: Get more attention online. 

Digital channels are how most companies get business these days. If you buy billboards or newspaper ads, shift that spend to more modern tactics. Research suggests that organic and paid search, as well as social media and email marketing, have the highest ROI of digital channels.

Social media, in particular, allows you to create virtual customer environments. Online groups and forums are nearly free to set up. Beyond their branding benefits, they allow you to provide support to customers who might not be willing to call in.

Resolutions are powerful because they help you hold yourself and your team accountable. Think about where your business needs that discipline the most, and set your 2020 goals to suit. 

Using the 4Ds of Time Management to Your Advantage

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Time management

I have yet to meet a fellow entrepreneur who didn’t want to step up their time management game. The problem is that entrepreneurs and all business people — get overwhelmed by the plethora of hacks and advice thrown their way. But, I think one of the easiest, and most effective places to start upping your time management self-rating, is by trying out the 4Ds of time management.

Using the 4Ds of Time Management to Your Advantage

If you’re unfamiliar, the 4Ds are deleting, delegate, defer, and do. Dipping into this dish of four will boost your productivity because it encourages you to spend more time on the things that really matter. First, you need to know precisely what the 4Ds are in more detail and how to use them to your advantage.

Delete

Some people call this a “drop,” but the idea is the same. Scrap all of those personal and professional commitments that aren’t important or necessary. Tossing or dropping may make you anxious — what if you trash a critical email? If you don’t attend that event, you could miss out on building a new connection. As Steve Jobs once said, “deciding what not to do is as important as deciding what to do.”

In other words, you don’t have to trash everything in your life; this strategy is meant to make your life easier, not stressful. Take the time to evaluate what’s wasting your time and remove the time-wasters from your schedule. The time-waster list might include unproductive meetings; it could also include:

  • Interruptions when you’re working during peak productivity hours. These could smartphone notifications or people popping in your office. Identify these distractions and eliminate them.
  • Projects that you start, but will never complete.
  • Emails, such as newsletter subscriptions that you no longer open or care about.
  • Clients or employees who drag their feet and hold you back on finishing projects.
  • Tasks that could be automated.
  • Calendar tasks that you’re going to do habitually, like brushing your teeth.

One final advice here. Some people also use the Pareto Principle, which is the 80/20 Rule, to help them drop wasteful activities. It then encourages you to prioritize on your most results-driven tasks. Here is the best ways to pivot when you’re feeling overwhelmed.

Delegate

“If you really want to grow as an entrepreneur, you’ve got to learn to delegate,” Richard Branson has famously said. Of course, this is often easier said than done. Entrepreneurs are known for wanting to do everything themselves either because of trust issues, control, or concern that quality will decline. An entrepreneur or founder may not have the resources to delegate tasks to others.

“Most tasks should be delegated or outsourced properly, depending on the task and the level of the employee,” Laura Stack, an award-winning productivity expert, and bestselling author told Forbes. “For example, delegating a low-dollar task like photocopying or fixing a computer to a highly-trained, highly-paid software engineer would be foolhardy.”

In short, if there are activities that need to get done, but are a waste of your time, then these tasks need to be assigned to someone else. For example, I know how to code a little. But, I save time and money by delegating any coding tasks to someone who knows what they’re doing.

“Yes, business owners could do it, but you are throwing money away if there is a low Personal Return on Investment (or PROI) in doing it yourself,” Stack further explains. “The next time you consider assigning tasks to team members, think about what they should be doing with their time — as opposed to what would be a waste of time for them. If the task doesn’t fit, delegate it, outsource it, eliminate it — or learn to be satisfied with mediocrity.” Here’s how to delegate effectively.

Defer

Others may refer to deferring as delaying, but the concept is the same. For tasks that can’t be deleted because they’re essential, you can defer them to another date or time. The reason this strategy is useful is that it frees up time for you to address what needs to get done right now.

When everything seems important or urgent, deciding what to put off until later can be a tough decision. Personally, this works best for activities that are down the road. For example, if you have a meeting at the end of the month, go ahead and schedule it in your calendar. But don’t spend any time today creating an agenda and sending invites.

The principle can also be applied to managing your inbox — which can be a real time-saver. You could create a new folder and move any new messages that have to be read there. You’ll check these emails when you have the availability. But, since they’re not urgent, you don’t have to worry about them as soon as they arrive in your inbox.

Do

Jump in and do the work. The final 4D of time management is, in the words of Wan How, “Buckle down and get the task done.” I know this also sounds easier said than done when you have what seems like a million things scheduled to your calendar. Wan suggests prioritizing your tasks before diving into your work. This way, you’ll “only work on one thing at a time.” Wan adds, “I don’t start on something else that adds to my work-in-progress pile until I finish a current assignment.”

Besides prioritizing your tasks, you could also implement the 2-minute rule. The 2-minute rule comes from David Allen, the mastermind behind Getting Things Done. The gist is that if something takes you less than 2-minutes to do a task, like responding to an email, then you should go ahead and get it done. “The rationale for the two-minute rule is that that’s more or less the point where it starts taking longer to store and track an item than to deal with it the first time it’s in your hands.” Allen calls this, “the efficiency cutoff,” in Getting Things Done.

I’ve also found that this method is great when starting a new habit of procrastinating on a task. Once you get started, you build-up the momentum to complete the specific item you’re working on. In psychology, this is related to the Zeigarnik effect, which states we remember interrupted or unfinished tasks more than the completed ones. As a consequence, this creates mental tension since it’s on the top of your mind. The only way to get relief is by finishing the task and fighting procrastination.

Mastering the 4Ds of time management.

To get the most out of this simple and powerful time management technique, list and track your daily activities. It’s the only way that you’ll be able to see how you’re spending your time. And, more importantly, where it’s being wasted. You can either use a handwritten time log, your calendar, or software to track your time.

The key is to look for activities that aren’t helping you or your business grow, along with items that can be quickly dropped, assigned to someone else, or saved for later. After you understand how your time is being spent, and where the 4Ds fit into the picture, you’ll be on your way to becoming a time management ninja. And, as a result, you’ll get more done in your already hectic days.

How to Handle a Meeting-Happy Client

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What to Do if Appointments Keep Running Long

Saying “no” is tough for everyone, including entrepreneurs. You want to do right by your clients, but you can’t spend your whole day meeting with them.

Every moment you spend in a meeting is one you can’t spend working on your business. Don’t let meeting-happy clients pull you away from your other priorities.

Start by keeping a time log so you know exactly how you’re spending your time. If one or two accounts are responsible for a disproportionate amount of your meeting time:

1. Get to the root of the issue. 

Clients know their time is limited, too. If they keep asking to meet with you, look for common themes. Show that you’re working to solve their needs, and you should see those requests fall off.

Try this: When the client reaches out, respond by asking for more details about the reason for the meeting. In many cases, a meeting simply isn’t necessary. If it’s something that you can address yourself, do it. Report back, and ask if the client still wants to meet.

2. Delegate. 

If your client constantly asks to meet — especially if it’s for a legitimate reason — one solution might be to ask a team member to take the meetings. That way, the client feels supported, and your schedule stays open.

Be sure, though, that the client respects your employee’s time. Ask them to schedule meetings at least 48 hours in advance, and ensure meetings last no longer than an hour. 

3. Be direct and quick.

What if, despite you solving the client’s issue, he or she still wants to meet? Say no, but don’t beat around the bush.

Being decisive and clear benefits everyone. Think of it like tearing off a Band-Aid: It’s better to get through the pain quickly than let it fester. In fact, a great client will appreciate your straightforward, timely response.

4. Provide additional resources.

Just because you say “no” to a meeting doesn’t mean you can’t be a good partner. If you can’t solve the client’s issue yourself, share content about it or make a referral to someone who can.

If multiple clients have come to you about this issue, consider developing a whitepaper or similar asset around it. A robust content strategy can be a great way to bring in new business. 

5. Template your responses. 

No matter how well you handle meeting-happy clients, there will always be more. Prepare yourself for the next one by setting up templates. Make each response is decisive and inoffensive.

Start with two: For those that you see no reason to meet with, “My calendar is booked for the foreseeable future” is a good response. For the rest, say something like, “I would love to discuss this with you further, but let’s wait for our next scheduled meeting.”

Practice makes perfect: The only way you’re going to get better at saying “no” to your clients is by doing it over and over again. Own your schedule, and don’t be ashamed of it. 

The 11 Biggest Symptoms of Poor Time Management

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Whether you realize it or not, time management plays a huge role in how successful you are in life. For starters, it can reduce stress, allows you to prioritize what’s most important, and improves your reputation. Time management also helps you make the right decisions, eliminates wasted time, and gives you the freedom to do the things that you truly enjoy in life.

Here’s the thing. Just because you have a full calendar and receive daily reminders doesn’t mean that you’re effectively managing your time. It just means that you’re busy and not necessarily spending your days as productive as they should be.

But, how can you tell that you need to adjust your time management game? Here are 11 symptoms of poor time management to let you know and how you can cure them.

1. Poor punctuality.

Sure. There are times when something out of control, like getting a flat tire, causes us to run late. However, that’s not the same as having the reputation of being that person who is never on-time.

This may not seem like a big deal. But, it actually shows that you’re not respectful of other people’s time. “Essentially, running late is very poor manners,” etiquette expert and founder of The Good Manners Company, Anna Musson, told The Huffington Post Australia.

“There are a multitude of reasons as to why, but the overriding reason is it suggests deep down you think your time is more valuable than others’.” Musson also explains that during “the Victorian times, there were often six-course dinners all perfectly timed according to wine and service.” That meant if someone was late, “it could throw out the whole evening.”

Besides being disrespectful, tardiness also costs money and lowers productivity in the workplace. For example, even if you just ran five-minutes late to a meeting, that means all of the participants are just sitting there waiting for instead of doing more important work.

There are several ways that you can change this behavior. But, Musson suggests that one of the first things to do is to pretend that anything you have scheduled starts 30-minutes earlier. So, if a meeting begins at three P.M., schedule it in your calendar for 2:30.

2. Constant rushing.

Do you feel like you jumping from one thing to another without being able to catch your breath? If so, that’s another red flag regarding your time management.

Like running late, sometimes this is unavoidable, like if you got caught in a traffic jam on the way to a meeting. However, most of the time it’s because you’re either waiting until the last minute or overextending yourself.

To rectify this, be more realistic with how much you can do in a day — tracking your time for a couple of weeks can help you with this. After that, you should know how much you can get done in a day so that you aren’t planning to do more than you can.

Also, schedule buffers between calendar entries. This means if you have a meeting that ends at 1:30 PM, you would schedule the next one at 2 PM or later so that you aren’t immediately going from one meeting to the next.

3. Decreased quality of work.

You might not realize this as a business owner or leader. But, if it’s been brought to your attention that your work has been sloppy as of late, then that’s another sign to be aware since it shows that you’re rushing just to complete a task.

The only way you’ll become aware of this is to solicit feedback from others. For example, before submitting an article to Entrepreneur, I always have a teammate look through the piece to make sure it’s acceptable. If they notice a pattern of poor writing, I expect them to bring this to my attention. I may have been too busy with other work and write the pieces too quickly. Knowing the team member will let me know if I’m off somewhere, leaves me free to keep my mind clear. Also, I can make sure not to repeat the same errors in the future.

4. Frequently missing deadlines.

I don’t know about you. But, I hate missing deadlines. Personally, I feel that it shows that you are unreliable. And, if that’s the case, then you can be certain that customers and clients will take their business elsewhere to more reliable businesses.

There are actually a number of reasons why this may be the case. But, a lot of the time it’s because you’re either dragging your feet and just have too much on your hands. Again, be real with how much you can get done in a day. Also, learn how to say “no” to time requests if you’re already working at full capacity. You can also learn to outsource better. And, try to build your schedule around when you’re most productive.

5. Inability to set and achieve goals.

Goals help us identify our priorities. They give us direction and motivation. And, most importantly, they give everything we do a purpose.

But, do feel that a majority of what you do lacks a purpose? Or, do you feel that you’ll never be able to achieve the goals that you have set? If so, it may be because you haven’t taken the time to set and achieve goals that are SMART — which is an acronym for Specific, Measurable, Attainable, Realistic and Timely.

6. Procrastination.

I’ve alluded to this a couple of times. But, procrastination is one of the most glaring signs that you have a time management issue.

To be fair, some people actually thrive waiting until the last minute to complete important work. In fact, it even feels good to procrastinate. But, it’s definitely something that is not recommended. After all, studies have found that it can lead to anxiety, stress, and depression. If kept up, it can eventually impact your physical health as well.

Kicking your procrastination habit isn’t always easy. But, the first place to start is to figure out why you’re procrastinating. From there, you can find the best way to stop waiting until the last minute. For example, instead of focusing on your most important activity for the day in the afternoon, block out time in the morning for it since this is when we have the most concentration and energy.

7. Easily distracted.

I get it. The workplace is full of distractions. But, if you constantly let them interfere with your work, then expect consequences like running late, rushing, missing deadlines, and procrastination. You can also forget about reaching any of the goals you set as well — whether they’re SMART or not.

The first step is to identify your biggest distractions. After that, you can eliminate them. For instance, if your smartphone interrupts you every time you receive a notification, then either turn it off or put it on silent.

8. Overextension.

Another symptom of poor time management is overextension. This is where you take on too much work or make too many commitments. For example, if you’re already spending more than 40 hours per week working for the clients that you already have, why would take on even more clients? Or, if next Thursday already has three meetings in your calendar, then you probably don’t have time for a fourth.

Again, be realistic with what you can get done in a day. If you already have a full plate, then don’t add anything else. Instead, schedule it for another time when you do have the availability.

9. Multitasking.

Let’s be honest here. Multitasking does not work. However, when you’re strapped for time, you may try to do the impossible and do more than one thing at a time.

Instead of multitasking, focus on thing at a time. Once that is done, then move on to what’s next. It may not sound like an effective. But, single-tasking is much more effective and time-efficient.

10. Unhealthy habits.

Who has time to sleep, eat healthy, or exercise when there are so many other things that need to get done? Hopefully, we all do. After all, neglecting your health because think that you don’t have time is never a good thing and can result in a wide range of productivity and health concerns.

Make getting 7 to 8 hours of quality sleep a priority. When taking a break between work, go for a walk or do some exercises in your office. And, skip the junk food by preparing your meals for the week on Sunday afternoons.

11. Burnout.

Finally, if you aren’t managing your time the right way, then you’ll eventually get burned out. As a consequence, you’re putting your career and health in jeopardy. The reason? You’re working yourself to the bone just to play catch-up. Eventually, you aren’t sleeping, eating garbage, and so stressed that you’re making yourself sick. This can then lead to diminished work, relationship problems, and lowered creativity.

Schedule frequent breaks throughout the workday. And, most importantly, spend time away from work so that you can enjoy your life. That means when you’re spending time with your family during dinner or a weekend excursion you aren’t preoccupied with work, such as responding to emails or phone calls.

5 Unique Follow-Ups for Preferred Customers

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Morning Routine Hacks

Closing a sale is just the start. If you don’t want to ruin a good relationship, following up and staying top of mind is essential.

Think about what’s at stake. Get the follow-up right, and the customer not only comes back but also spread the word to other potential customers. Do it poorly, and that customer will spread the bad news even further. 

Not all follow-ups are created equal. The secret to a great one? A personal touch. Here are six ways to provide it:

1. Write a thank-you note by hand.

In the digital age, a handwritten note goes a long way. More than eight in 10 American adults see handwritten messages as more meaningful than those sent by text or email.

What if you aren’t the best writer in the world? Don’t worry about it. Nobody is going to judge you for a misspelling or missed period when you’re writing to say “thank you.” Keep it conversational and concise. Be sure to add something personal you learned about the customer during the sales process.

This follow-up technique works even better if the note is written on a visually appealing postcard. Pick one that your customer will want to hang on his or her fridge to stay top of mind. If the customer spent an unusually large amount, toss in a gift card to your favorite restaurant. 

2. Check in over coffee. 

Your customers know you’re a busy person. When you reach out to schedule a conversation over coffee, you signal to them that they are a priority. 

People can be picky about coffee shops, so try to find out what your preferred customer likes. Is she a Starbucks person? Is that indie coffee shop on the corner more her style?

The best part of this tactic? It’s a chance to open up new business opportunities. But don’t spend the whole time talking about work Ask about her as a person: What does she like to do in her free time? Does she have kids? What causes does she care about? 

3. Give a thoughtful gift.

Your best customers have been generous with your business. Return the favor: Give them something that you know they’ll find valuable.

Choosing the right gift is important. It could be something sold by your business, a book you know they’ve been dying to read, or a floral arrangement. Aim for the $50-$200 range, depending on how close your relationship with the customer is.

It’s also important to present your gift well. Wrap it appealing paper or put it in a bag with a bow on it. If it’s a gift card, package it in a colorful card. 

4. Highlight them on social media. 

Everyone appreciates a public shout-out. Especially if you have a strong social media presence, say “thank you” by featuring your top customers in a post or image. 

If you’re a B2B company, reach out in advance to ask how the customer would like to be positioned. Help them cultivate that image, and you might even earn them some new business.

Encourage members of your team to engage with social posts that mention customers, but make clear that authenticity is key. A salesperson who worked directly with the customer might be able to make a meaningful comment on the post, but someone in an HR role probably cannot.

5. Invite them to a company party. 

Your holiday party, after-work happy hours, and company game nights are great opportunities to make your best customers feel like part of the team. Invite them, ideally by phone or in person, for a night of fun.

Give customers a chance to interact with each other, too. Not only do your best customers probably have a lot in common, but bringing multiple of them to a company event can minimize awkwardness. That way, they aren’t the only “outsiders” at a team event.

High-value customers don’t come along every day. Make them feel special — because they are — by spending some extra time on the follow-up. Get it right, and they might just spend some more with you, too. 

10 Time Management Skills Every Person Should Cultivate

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Clock

To be successful, everyone needs to continue to add to their skillsets. Each entrepreneur, startup, and small business will have its set of “how-tos” that are vital. Then there will be the set of skills that are the essential ones to know.  Search your business and become the best you can at your particular business space. Time management will assist you forever in getting better at performing your tasks. Here are 10 excellent time management skills every person should cultivate.

We also have essential life skills everyone should know. Examples include:

  • Housekeeping skills — basic home repairs, cleaning after yourself, and knowing how to cook at least one signature dish.
  • Survival skills — knowing how to change a tire, administrative basic first aid, and living without electronic for more than an hour.
  • Professional skills — minimum skills required; writing a resume, networking, preparing for an interview, and negotiating a raise.
  • Money management skills — being able to create and stick to a budget and calculating a tip.
  • Self-awareness and relationship skills — knowing your strengths and weaknesses, basic etiquette, being respectful, and learning how to communicate.

Those possessing these skills will get further in life — you can’t respond to life events well without some of the basics. But, they also make life more fulfilling and can give you a little self-confidence boost. However, one set of skills that often get overlooked are those related to time management.

Some of these greater and lesser skills go hand-in-hand with each other. For example, being respectful of others motivates you to arrive on-time and never keep people waiting. However, for the most part, when it comes to time management, it’s in a category on its own.

So, if you’re ready to manage your time effectively, here are the 10-time management skills every person should have.

1. Plan your day around priorities and goals.

The most successful and productive people are well aware that they must address both essential and urgent matters daily. Here’s their secret though; they how to balance the two.

It’s definitely an art to master this juggling act. But, it’s possible when you know what priorities need your attention to know and what can be dealt with at another time. To assist you with this, you can use the Eisenhower Matrix. This Matrix is where you evaluate all of your tasks and separate them as follows:

  • Urgent and vital — these you’ll do immediately since they are pushing you closer to achieving a goal.
  • Important, but not urgent — tasks that can be scheduled for later.
  • Urgent, but not important — these the things that can be delegated.
  • Neither urgent nor important — these are the tasks that can be deleted altogether.

According to Calendar’s Howie Jones, the secret behind an amazing time management strategy is able “to systematically focus on importance and suppress urgency.”

Once you’ve identified your priorities, you should schedule them when you have the most energy and focus — or, in other words, when you’re “in the zone.” For most of us, that’s in the morning. Also, completing your most important task of the day in the morning gives you the momentum to tackle the rest of the items on your to-do list. If a priority or goal is a big one, break it up into more manageable chunks.

2. Effectively use your time.

There are a couple of ways to effectively use your time. The first is being more present and giving your full attention to what deserves it at this moment. For example, you can’t be engaged in a conversation or meeting when you keep looking at your phone every time you receive a message. It’s not only disrespectful, but it could also cause you to miss an essential piece of information or not being an active participant.

The other way to effectively use your time is to get creative. Let’s say that you’re sitting in a waiting room for an appointment or meeting. There might be a TV with a talk show that you stare at because it’s there. Or, you could get sucked into mindless social media nonsense. Either way, that time you were sitting, there could have been used to catch-up on your emails or the latest industry news.

3. Schedule it, do it and forget it.

“No one can multitask, even people who pride themselves on their ability to do so,” writes Angela Ruth in a previous Calendar article. Research shows that multitasking cuts efficient and even raises risks.

“Avoid the temptation to multitask by scheduling time to handle batches of small tasks throughout the day,” suggests Angela. “For example, set one time during the morning and one time during the afternoon to answer emails, then ignore the inbox outside those windows. Schedule a couple of short breaks to avoid burnout and maintain focus.”

What’s more, you can eliminate indecisiveness “by setting deadlines on when to make final choices.” It could be as simple as making a phone call to a vendor by Friday morning or settling on a flight in the next 10 minutes. “Get into the habit of acting on available information to cut down on unnecessary balking. If the decision isn’t correct — you can pivot just as quickly.”

4. Become a master-batcher.

Speaking of multitasking, did you know that productivity decreases by 40% when we attempt to focus on more than one thing at a time? That’s because according to Peter Bregman

In a piece for The Harvard Business Review, we’re not multitasking. “We switch-task, rapidly shifting from one thing to another, interrupting ourselves unproductively, and losing time in the process.”

The most effective way around this is not just focusing on one thing at a time. It’s grouping similar tasks together and knocking them out at the same time. Instead of checking your email and social media feeds every time you receive a notification, don’t allow yourself to check more than three times a day. Check once before jumping into work, right after lunch, and at the end of your workday.

5. Pencil in time for distractions and interruptions.

Batching is also a great way to handle distractions. Turn your phone off while working and don’t worry that you’re missing something important. You’ll be confident in this action because you know you’ve planned to check your phone when it’s time. However, no matter how hard you try, distractions and interruptions are inevitable.

One way to manage these distractions is to add blocks of free time into your schedule. So, if a co-worker wants to speak with you, let them know that you currently not available to chat. But you can talk to them at one pm.

Another perk of this is if there’s an emergency. For example, you were zoned in on your work when suddenly a frantic knock on your door interrupts you. A colleague lets you know that the company network has been compromised. Something this important needs your immediate attention. Once it’s resolved, you can use that free block of time to go back to work without completely getting your schedule off-track.

6. Stop biting off more than you can chew.

There are a variety of reasons why you may be tempted to overextend yourself. At work, you pick-up extra hours or take on a new project because you want the extra money or don’t want to upset your boss. Socially, you accept every social invite because of FOMO.

The reality is that if you already have a full schedule, spreading yourself too thin could have some repercussions like scheduling conflicts or delivering subpar work. And, as previously discussed, it prevents you from focusing on your priorities.

7. Add “no” to your vocabulary.

“I honestly believe that the main reason why time is an issue for so many of us is that we can’t say ‘no’ says Howie Jones. “We can’t turn out an invite to an unproductive meeting or social event. And, we can’t tell others that we already have enough work to focus on and can’t take on any more responsibilities.”

The downside to this is that if you’re always saying “yes,” “then you’re letting other people take control of your time.”

While I get why “no” isn’t a word we like to say, you don’t want anyone to be offended; it has to become a part of your vocabulary. And, you can accomplish that, without ticking anyone off, y doing the following:

  • Be transparent and upfront. Don’t lie or make excuses. People will understand if you’ve already made a social commitment or have a full workload.
  • Don’t initially fully commit. “Let’s say someone invites you to lunch. You don’t have to accept or reject the request immediately,” adds Jones. “Tell your caller that you have to check your calendar and you’ll get back to them before the end of the day tomorrow.”
  • Offer alternative solutions. You may be booked solid for the next two weeks. If there are openings three weeks from now, ask your client to meet then, for example. If not, refer them to a colleague.
  • Always be polite and professional. “Simply saying ‘thanks’ can go a long way.”

8. Develop your emotional intelligence.

Emotional intelligence can be defined as “the ability to identify and manage your own emotions and the emotions of others.” What does that have to do with time management? Well, EI can assist you with problem-solving, calm you down, and improve your communication skills — all of which can be applied to time management. For example, when you frustrated, it’s almost impossible to give your full attention to the task you’re currently working on.

Moreover, those with strong EI possess qualities like not being a perfectionist and being able to balance life and work. Also, EI can help you establish boundaries, maintain motivation, and be more aware of what your strengths and weaknesses are.

Overall, improving your EI can help you stay focused on completing your most productive tasks. Make sure that functions are aligned with your goals.

9. Learn how to delegate and outsource.

Remember the Eisenhower Matrix that you used to help you determine your priorities? If you recall, it also encouraged you to hand-off specific responsibilities to others. These are usually essential tasks that aren’t exactly worthy of your time.

For example, you could hire a service to clean your home or office. Spend the saved time on more productive areas like building your business or spending time with your family. If you don’t enjoy writing, but there’s an employee who does, you could ask them to take over your company’s blog.

Just keep in mind that delegation isn’t handing off all of your responsibilities to someone else. It’s assigning the right work to the right people so that you can open up sometime in your schedule.

10. Find a time management technique that works for you.

Finally, experiment with different time management techniques that work best for you. I’ve mentioned the Eisenhower Matrix several times. While that could be helpful for a lot of people, it may not be sufficient for you. Instead, approaches like the Pomodoro Technique, Getting Things Done Technique, Rapid Planning Method, or Pareto Principle may be better suited for you.

Don’t expect you to solve all of your time management issues overnight. It’s a process that involves some trial and error. And, most importantly, it’s continually working on and improving upon your skills until you get it just right.

Stumped By High Turnover? 4 Steps to Find Out Why It’s Happening

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Stumped By High Turnover? 4 Steps to Find Out Why It's Happening

In a strong economy, employees know they have options. Sooner or later, workers who aren’t satisfied with their jobs start searching for opportunities with other companies. 

Although this is good news for employees, it can be a problem for employers that are unaccustomed to an employee-driven market. 

Companies that do not understand (or are unwilling to make) the necessary adjustments inevitably pay the price in turnover. According to one study, employee turnover in 2018 cost US companies $615 billion. Of that, an estimated $469 billion was voluntary turnover that could’ve been avoided.

How Turnover Happens

Although inadequate salary or benefits are common reasons for leaving a company, they aren’t the only ones. Other reasons include:

  • Unclear or unreasonable job duties: Turnover is a two-way street. Employers who don’t provide accurate job descriptions, hire over- or under qualified candidates, or put too many obligations on their employees’ plates set themselves up to lose talent.
  • Unpleasant work environment: Bad management is a big reason behind turnover. Aside from poor leadership, companies with outdated equipment, poor morale, or office tensions set themselves up for retention issues. 
  • Inadequate career development: More than nine in 10 employees say they’d stay longer at a company if it invested in their careers. Workers need to feel like they’re advancing in their professional lives, or they’ll go somewhere that they do. 
  • Work-life imbalance: Nobody can work all the time. Employers who insist that workers put in more hours than they agreed to, provide little or no time off for family events, or give minimal vacation time won’t keep workers around for long.

Turnover happens for all sorts of reasons. Whatever the cause, there are a few steps you can take to reduce it.

Solving Steep Turnover

To boost your company’s retention rate:

1. Ask for (and listen to) feedback.

Talk to employees who are leaving your company as well as those who intend to stay. Keep an ear out for trends: Are the leavers all upset about your company’s vacation policy? Do the people who are staying love your office environment? Make clear that there are no wrong answers, and thank the respondents for their honesty. 

2. Get HR and management on the same page. 

Once you’ve learned what’s pushing people away from your company, take that information to your HR and management teams. Schedule a meeting with each group to chat through it: Chances are, they have questions about your findings. Suggest action steps as well as affordable ways to reward employees for their work. 

3. Decide how aggressively to fight it. 

Your HR leaders and managers know turnover is an issue, and you’ve given them some ideas about how to handle it. The next step is to decide together how much disruption you’re willing to put up with.

Say you’ve heard a couple of names come up again and again in those exit interviews. You could fire the people who are bringing down the office culture, or you could put them on a performance improvement plan. Every situation is unique, so use your best judgment based on the gravity of the issue and the individuals involved. 

4. Keep it up. 

Turnover issues are not solved overnight. As an employer, you have to commit to the people you hire. Give team members ways to talk about issues before they boil over: Set up an anonymous comment box, and read submissions publicly.

Make retention a regular topic at leadership meetings. Measure month-by-month changes to your turnover rate, checking whether investments in retention result in dips or spikes.

Rarely does turnover happen for just one reason. The sooner you get to the root of those reasons — and the more seriously you take them — the better. 

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