Credit Card Gateway Instructions

Once you are using a credit card transaction gateway, you need to do the following procedures in order to make a booking “Active” or confirmed.
Here is what happens with a booking when a Credit Card Gateway is activated.

Once your customer is booking an appointment or event, the booking gets taken off the inventory and is a unconfirmed or pending booking. By default it will stay as a unconfirmed or pending booking for 1 day.
If no payment confirmation is received the booking will be cancelled.
If “Vendor” or the credit card gateway confirms payment, this unconfirmed or pending booking will turn into a active booking.

This is why you need to enter some information about Appointment.com into your gateway software.

PayPal

1.  Pay Pal Activation

• Log in at www.PayPal.com with your settings.
  
  Go to "My Account"
  Click on "Profile"
  Click on "Instant Payment Notification Preferences" (under “Selling Preferences") 
• Check the box to activate Instant Payment Notification
• Enter the following URL:
  https://www.appointment.com/paypal/ipn/booking_ipn.php  
• Enable - Receive IPN messages
• Click Save

2.  Appointment.com Activation

• Go to "Vendor Admin"
  Select "Be processed by PayPal" at "Credit Card Information will:" 
• enter your e-mail address in the "PayPal E-mail address" field. 
  NOTE: use the original PayPal e-mail address and not a sub-account e-mail address.

Click "Update" on the bottom of page.

NOTE: If you have any pre-existing schedule (s) it is not needed to change the payment status in Vendor Admin. You need to change it in the already set up "Schedule (s)".